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The Reef Coco Beach Resort & Spa Playa del Carmen, Playa del Carmen
157US$
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Key details
About Resort
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
The Reef Coco Beach Resort & Spa is a 4-star family-friendly resort featuring a beachfront setting and multiple pools. It offers various dining options, activities, and a tropical ambiance designed for visitors seeking comfort and leisure.
Rooms & Amenities
Rooms at The Reef Coco Beach Resort & Spa feature one king size or two double beds, private bathrooms, and modern amenities including a flat-screen TV and air conditioning. Guests can enjoy views of gardens or the pool from their private balconies, and select rooms include complimentary bottles of wine upon arrival.
Dining Options
Dining options include the buffet restaurant Miramar, which offers breakfast from 7 am to 11 am and lunch from 12:30 pm to 3 pm. For more casual options, the resort features a swim-up bar where guests can enjoy drinks without leaving the pool, as well as the exclusive Bar & Mar, situated on the beach.
Leisure & Activities
Leisure activities at The Reef Coco Beach Resort & Spa include family-oriented events such as dance contests and themed nights. Additionally, guests can relax at the pool area, participate in sporting activities, or enjoy beachfront access with opportunities for snorkeling and swimming.
Location & Transportation
The resort is located a fifteen-minute walk from popular attractions such as 5th Avenue and a ferry to Cozumel Island, making it convenient for exploring local culture. Transportation is accessible with options for private shuttles and local bus services available nearby.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore a range of transportation options for your spa getaway
City Center
Playa del Carmen
1.1
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
2.2
mi
Cancun (CUN)
34.6
mi
What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Varieties
I enjoyed the diverse options available at the buffet. Each meal was a good experience filled with flavors, and I never ran out of things to try. The staff in the buffet were very attentive and made sure my meal was enjoyable, accommodating any special requests I had.
Bernard2024. USA, 2024-04-15Read full review on
Comfortable Showers
The bathroom in my room had good amenities, and the shower was quite spacious. Although I experienced a slight issue with the water, it still sufficed for a refreshing rinse after a long day at the pool.
JohnSmith88. UK, 2024-05-30Read full review on
Cozy Accommodations
I found the room to be comfortable and bright, with a lovely view of the pool. The beds were plush, allowing for a restful night's sleep every night of my stay. The inclusion of a safe made me feel secure about my belongings.
KarlTraveler12. Canada, 2024-06-14Read full review on
Relaxing Poolside
The pool area was a highlight of my stay. It was beautifully maintained and never felt overcrowded, making it easy to find a peaceful spot to relax. The swim-up bar offered a great selection of drinks that enhanced the overall experience.
EverettBeachLover. Australia, 2024-07-10Read full review on
What’s included
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Hairdresser
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Diving
Snorkeling
Canoeing
Cycling
Tennis court
Golf course
Pool tables
Darts
Table tennis
Fishing
Services
Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
1.2
mi
Mall
Quinta Alegria Shopping Mall
5100 ft
Beach
Mamita's Beach Club
2500 ft
Beach
Kool Beach Club
3100 ft
Av. Benito Juárez
Los Fundadores Park
1.4
mi
Gallery
Tierra Huichol
2200 ft
Gallery
Galeria Luis Sottil
3000 ft
Gallery
La Galeria de Playa Art Gallery
3100 ft
Avenida entre 24 y 34 calles 5a
Caminarte
3100 ft
Gallery
Riviera Art Gallery
3900 ft
Beach
Playacar
5000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
4100 ft
Museums
3D Museum of Wonders
1.3
mi
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
4300 ft
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2500 ft
Av.10 Manzana 144
The Union
2300 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1.2
mi
Beach
Playa Mamitas
3000 ft
Store
ME Dive Center
2900 ft
Calle 88 Norte
Playa Publica 88
1.3
mi
Night club
Coco Bongo
1.2
mi
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
5300 ft
Aquarium
Aquarium Beach
1.1
mi
Shopping Area
Plaza Las Americas
4100 ft
Beach
Point Esmeralda
1.6
mi
Church
Nuestra Senora del Carmen Catholic Church
2.0
mi
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Albatros
Martina Beach Club
700 ft
Beach
Shangri-la's Beach
1800 ft
Shangri-la Caribe Beach Village Resort
1700 ft
Restaurants
Salento
900 ft
Avenida 46 Norte
Ojo De Agua Pdc
1200 ft
Av. CTM 20
It Ganesha
1500 ft
Calle 44 Corner with 1ra Avenida Norte
El Zorro Plateado
1700 ft
Avenida 1
Balche Playa
1900 ft
Quinta Av
La Cueva del Chango
2200 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Luma taverna del mar
1700 ft
Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido
Trujillos Cantina de Selva
2000 ft
Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos
Colectivo Mexicano Cervecero
2100 ft
5th Ave Between Calle 40 and 42
El pirata
2200 ft
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
PIOLA Playa del Carmen
2200 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
64%
loved the resort and would return for another relaxing stay
6.4/10
Nice
Rooms
6.0
Location
6.6
Service
6.8
Dining
5.6
Guest reviews
6.4/10
based on 5 reviews
4/5
based on 6906 reviews
7.7
7.7/10 based on 1373 reviews
#65 based on Tripadvisor
Joseph
United Kingdom,
March
2025
6.8/10
I had a decent time at this resort overall. The staff members were genuinely friendly and always eager to help, which added a positive vibe to my stay. However, the food was disappointing, and I found myself eating off-resort quite a bit since the quality just didn't meet expectations. The location was pretty good, being within walking distance to shops and restaurants.
Rooms
6.0
The rooms were clean but noticeably dated, lacking modern comfort.
Service
8.0
The staff was friendly and attentive, making sure I had a good experience.
Location
8.0
Conveniently located near local bars and restaurants, which I really appreciated.
Dining
5.0
The food at the resort was lacking; I often found myself choosing off-site dining for better options.
Facilities
7.0
The pool was spacious and lively, the highlight of the facilities.
Steven
United Kingdom,
February
2025
5.0/10
My experience at this resort was quite disappointing overall. While the pool area was lively and enjoyable, the rooms were in desperate need of repairs and the dining options left much to be desired. The location felt subpar, as it was in a less desirable area, and the service was often lacking. Overall, I would not recommend this hotel if you're looking for a great vacation.
Rooms
5.0
The rooms were quite subpar, with many repairs needed. Our shower leaked, and the thermostat couldn’t be adjusted, leaving the room extremely cold.
Service
5.0
Service was often lacking, especially at the reception desk where we faced issues right from check-in.
Location
5.0
The resort is situated in a lower-class area, which diminishes its appeal and overall experience.
Dining
5.0
The dining experience was really disappointing with a lack of variety and poorly prepared food. The buffet was cold, and the restaurant portions were small.
Facilities
7.0
The pool was definitely the highlight and was spacious, lively and well-maintained, but overall needed more attention.
Connor
United Kingdom,
January
2025
7.4/10
Overall, I had a great time at the resort, which offered charm and relaxation. The staff was accommodating and engaging, and I genuinely enjoyed the dining experiences. However, the beach situation was disappointing due to the seaweed, and snorkeling didn’t meet my expectations. The photographers on-site were exceptional and added a memorable touch to our stay.
Rooms
8.0
I didn't have any specific comments about the rooms, but they seemed well-maintained and suitable for our needs.
Service
8.0
Service was largely great, especially at the reception where we had smooth check-ins and the staff spoke English well. They really worked hard during busy times.
Location
5.0
The resort is located on a nice stretch, but the beach was unfortunately cluttered with seaweed, which isn't ideal for swimming.
Dining
7.0
Dining options were diverse, and I appreciated the homemade salsas available at breakfast. However, I think they should include ice cream at dinner buffets.
Facilities
9.0
The resort had some engaging activities, like ceramics painting, which was a fun way to relax and spend time away from the sun. Additionally, I loved the photography service that exceeded my expectations.
Grace
United Kingdom,
January
2025
6.8/10
My stay at The Reef Coco Beach was overall enjoyable, with lovely staff and a vibrant atmosphere. However, I found the dining options limited, and the beach experience wasn't great, largely due to excessive seaweed. The resort served as a decent place to relax, but the lack of variety in food choices and some outdated room conditions were notable downsides.
Rooms
6.0
The rooms were decent but could use some updates. Some furnishings had stains and could benefit from a refresh.
Service
8.0
The service was generally attentive and friendly, especially at the buffet.
Location
7.0
The resort is located at the end of 5th Avenue, which makes it a bit of a trek to explore more central areas.
Dining
5.0
While breakfast was fantastic, other dining options were limited and the food wasn't particularly impressive.
Facilities
8.0
The pool area was well-maintained and offered plenty of lounge chairs, along with family-friendly activities.
Elijah
United Kingdom,
December
2024
6.8/10
I had a mixed experience at this resort. On the plus side, the staff were friendly and the entertainment was enjoyable, which made our stay lively. However, we were disappointed with the pool closure without prior notice and the room condition left something to be desired. Overall, it has potential but needs improvement in communication and maintenance.
Rooms
6.0
The rooms were a bit worn and in need of refreshing, but generally clean.
Service
7.0
While most of the service was great, especially at the restaurants, the reception staff could be more responsive.
Location
9.0
The location is fantastic, just a short walk to the 5th Avenue with plenty of shops and restaurants nearby.
Dining
7.0
The dining options were quite good with a variety of fresh food choices, though I found the vegan options lacking.
Facilities
5.0
The facilities were decent, but the pool closure really affected our experience.
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