The Reef Coco Beach Resort & Spa, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

The Reef Coco Beach Resort & Spa offers family-friendly accommodations, an all-inclusive experience, and a beachfront location. Guests can enjoy an array of activities, dining options, and a luxurious bar in a picturesque setting.

Rooms & Amenities

Rooms at The Reef Coco Beach Resort & Spa feature either one king size or two double beds, a private bathroom with a hairdryer, and air conditioning. Each room includes a flat-screen TV, safety deposit box, and ironing facilities. Guests can enjoy garden or pool views from their private balconies.

Dining Options

Dining options include the buffet restaurant Miramar, which serves breakfast and lunch, alongside an elegant restaurant offering an a la carte menu. The luxurious Bar & Mar provides cocktails in a beachfront setting, and a swim-up pool bar offers domestic drinks without leaving the pool.

Leisure & Activities

Leisure activities at the resort include various family-friendly options and evening entertainment such as dancing contests and folk costume contests. Guests can relax on the stunning beach or indulge in activities designed for families. The property also provides access to nearby attractions like Chankanaab National Park and San Gervasio Archaeological Zone.

Location & Transportation

The Reef Coco Beach Resort & Spa is conveniently situated just a fifteen-minute walk from the famous 5th Avenue and ferry services to Cozumel Island. The nearest airport is approximately 45 minutes away. Transportation options include bus services that connect guests to various locations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room Garden View

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

Check Prices

Superior Room Pool View

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Balcony

room details

Check Prices

Fragata Beach Club Superior Room

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 2.2 mi

Cancun (CUN) 34.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

The food was excellent with a great selection. I particularly loved the omelettes in the morning, and the carved meat was simply great. The buffet offered different cultural cuisine each night, ensuring there was always something new to try.

Sarah123. USA, 2024-02-15Read full review on

Comfortable & Clean Rooms

My room was very comfortable and clean. The fridge was kept stocked with soda and beer, which was a nice touch. I appreciated the daily cleaning that kept everything tidy throughout my stay.

Jason_2024. UK, 2024-05-01Read full review on

Relaxing Pool Area

The pools were kept clean and offered a perfect place to relax. The afternoon pool games were enjoyable, and I never had difficulty finding a chair whether at the pool or the beach.

SpencerTravels. Canada, 2024-07-20Read full review on

Great Live Entertainment

I loved the live entertainment during my stay! The quality of the nightly shows was impressive, and it added a fun and vibrant atmosphere to the evenings at the resort.

WalterAdventures. Australia, 2024-08-15Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

Map view

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.2 mi

Mall

Quinta Alegria Shopping Mall

5100 ft

Beach

Mamita's Beach Club

2500 ft

Beach

Kool Beach Club

3100 ft

Av. Benito Juárez

Los Fundadores Park

1.4 mi

Gallery

Tierra Huichol

2200 ft

Gallery

Galeria Luis Sottil

3000 ft

Gallery

La Galeria de Playa Art Gallery

3100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3100 ft

Gallery

Riviera Art Gallery

3900 ft

Beach

Playacar

5000 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

4100 ft

Museum

3D Museum of Wonders

1.3 mi

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

4300 ft

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

2500 ft

Av.10 Manzana 144

The Union

2300 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1.2 mi

Beach

Playa Mamitas

3000 ft

Store

ME Dive Center

2900 ft

Calle 88 Norte

Playa Publica 88

1.3 mi

Night club

Coco Bongo

1.2 mi

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

5300 ft

Aquarium

Aquarium Beach

1.1 mi

Shopping Area

Plaza Las Americas

4100 ft

Beach

Point Esmeralda

1.6 mi

Church

Nuestra Senora del Carmen Catholic Church

2.0 mi

Nearby

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1800 ft

Albatros

Martina Beach Club

700 ft

Beach

Shangri-la's Beach

1800 ft

Shangri-la Caribe Beach Village Resort

1700 ft

Restaurants

Salento

900 ft

Avenida 46 Norte

Ojo De Agua Pdc

1200 ft

Av. CTM 20

It Ganesha

1500 ft

Calle 44 Corner with 1ra Avenida Norte

El Zorro Plateado

1700 ft

Avenida 1

Balche Playa

1900 ft

Quinta Av

La Cueva del Chango

2200 ft

38th Street Between 5ta Avenue And the Sea Zazil Ha

Luma taverna del mar

1700 ft

Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido

Trujillos Cantina de Selva

2000 ft

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

Colectivo Mexicano Cervecero

2100 ft

5th Ave Between Calle 40 and 42

El pirata

2200 ft

Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av

PIOLA Playa del Carmen

2200 ft

Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Reviews and Ratings <br />

Feedback from previous guests about their experience.

64%

loved the resort and would return for another relaxing stay

6.4/10

Nice

Rooms

6.0

Location

6.6

Service

6.8

Dining

5.6

4/5 based on 6906 reviews

#65 based on Tripadvisor

Joseph

United Kingdom, March 2025

6.8/10

I had a decent time at this resort overall. The staff members were genuinely friendly and always eager to help, which added a positive vibe to my stay. However, the food was disappointing, and I found myself eating off-resort quite a bit since the quality just didn't meet expectations. The location was pretty good, being within walking distance to shops and restaurants.

Rooms

6.0

The rooms were clean but noticeably dated, lacking modern comfort.

Service

8.0

The staff was friendly and attentive, making sure I had a good experience.

Location

8.0

Conveniently located near local bars and restaurants, which I really appreciated.

Dining

5.0

The food at the resort was lacking; I often found myself choosing off-site dining for better options.

Facilities

7.0

The pool was spacious and lively, the highlight of the facilities.

Steven

United Kingdom, February 2025

5.0/10

My experience at this resort was quite disappointing overall. While the pool area was lively and enjoyable, the rooms were in desperate need of repairs and the dining options left much to be desired. The location felt subpar, as it was in a less desirable area, and the service was often lacking. Overall, I would not recommend this hotel if you're looking for a great vacation.

Rooms

5.0

The rooms were quite subpar, with many repairs needed. Our shower leaked, and the thermostat couldn’t be adjusted, leaving the room extremely cold.

Service

5.0

Service was often lacking, especially at the reception desk where we faced issues right from check-in.

Location

5.0

The resort is situated in a lower-class area, which diminishes its appeal and overall experience.

Dining

5.0

The dining experience was really disappointing with a lack of variety and poorly prepared food. The buffet was cold, and the restaurant portions were small.

Facilities

7.0

The pool was definitely the highlight and was spacious, lively and well-maintained, but overall needed more attention.

Connor

United Kingdom, January 2025

7.4/10

Overall, I had a great time at the resort, which offered charm and relaxation. The staff was accommodating and engaging, and I genuinely enjoyed the dining experiences. However, the beach situation was disappointing due to the seaweed, and snorkeling didn’t meet my expectations. The photographers on-site were exceptional and added a memorable touch to our stay.

Rooms

8.0

I didn't have any specific comments about the rooms, but they seemed well-maintained and suitable for our needs.

Service

8.0

Service was largely great, especially at the reception where we had smooth check-ins and the staff spoke English well. They really worked hard during busy times.

Location

5.0

The resort is located on a nice stretch, but the beach was unfortunately cluttered with seaweed, which isn't ideal for swimming.

Dining

7.0

Dining options were diverse, and I appreciated the homemade salsas available at breakfast. However, I think they should include ice cream at dinner buffets.

Facilities

9.0

The resort had some engaging activities, like ceramics painting, which was a fun way to relax and spend time away from the sun. Additionally, I loved the photography service that exceeded my expectations.

Grace

United Kingdom, January 2025

6.8/10

My stay at The Reef Coco Beach was overall enjoyable, with lovely staff and a vibrant atmosphere. However, I found the dining options limited, and the beach experience wasn't great, largely due to excessive seaweed. The resort served as a decent place to relax, but the lack of variety in food choices and some outdated room conditions were notable downsides.

Rooms

6.0

The rooms were decent but could use some updates. Some furnishings had stains and could benefit from a refresh.

Service

8.0

The service was generally attentive and friendly, especially at the buffet.

Location

7.0

The resort is located at the end of 5th Avenue, which makes it a bit of a trek to explore more central areas.

Dining

5.0

While breakfast was fantastic, other dining options were limited and the food wasn't particularly impressive.

Facilities

8.0

The pool area was well-maintained and offered plenty of lounge chairs, along with family-friendly activities.

Elijah

United Kingdom, December 2024

6.8/10

I had a mixed experience at this resort. On the plus side, the staff were friendly and the entertainment was enjoyable, which made our stay lively. However, we were disappointed with the pool closure without prior notice and the room condition left something to be desired. Overall, it has potential but needs improvement in communication and maintenance.

Rooms

6.0

The rooms were a bit worn and in need of refreshing, but generally clean.

Service

7.0

While most of the service was great, especially at the restaurants, the reception staff could be more responsive.

Location

9.0

The location is fantastic, just a short walk to the 5th Avenue with plenty of shops and restaurants nearby.

Dining

7.0

The dining options were quite good with a variety of fresh food choices, though I found the vegan options lacking.